1Tap App

One tap resource for local or online tech experts

PLATFORM: Mobile and Desktop

CHALLENGE

To build a platform

1. Consumers: Get instant on-site as well as remote service technical support for computing devices.

2. Tech Experts: Find clients, get regular work and managing orders.

WHAT I DID

› Identity Design

› Photography

› Setting goals and objectives

› Stakeholder interviews

› Establishing key audiences

› Building persona’s

› Creating scenarios

› Creating site maps

› Low- fidelity prototypes

› Creating wireframes

› High- fidelity design & guidelines

› Usability testing

THE GOALS

The app/website should allow consumers to lookup for technicians in their neighborhood and choose basis their rating.

On the other hand, the app should also allow tech experts to check upcoming orders and take it as per their convenience.

The Goal is to allow both consumers and tech experts to track their orders, make & receive payments.

USERS

1. Consumers

2. Tech Experts

3. Admin: Command Centre